Moana Pasifika Privacy Policy

  1. Overview 
    1. This privacy policy tells you how we will collect and use your Personal Information and how we protect your privacy. 
    2. By using our Website, you agree to be bound by our Terms including this privacy policy.
  2. Collection of information
    1. We may collect the following information about you:
      1. Your name and contact details.
      2. Your account or purchase history with us (to the extent this is applicable).  
      3. Information about your use of our products or services.
      4. Information about the webpages and links you visit when on our Website.
      5. Information collected in response to our customer surveys.
      6. Any other information that you provide.
    2. Failure to provide necessary information when requested may result in certain services not being available to you.
  3. Use of information 
    1. We may use the Personal Information you provide to: 
      1. Respond to your queries regarding the Website, our products or services.
      2. To carry out marketing, promotional and publicity activities (including direct marketing), market research and surveys.
      3. To keep our Website relevant and of interest to users.
      4. To assist in arrangements with other organisations (such as loyalty program partners) in relation to a product or service we make available to you.
      5. To comply with legal and regulatory requirements.
      6. For any other purpose which is stated to you at the time of collection or that you otherwise authorise. 
  4. Information sharing and disclosure 
    1. We will not disclose Personal Information we collect from you through our website other than as set out in this privacy policy or as otherwise agreed with you;
    2. Information collected through our Website that does not identify users (cleansed data) is owned by us and may be disclosed by us. We may share aggregated demographic information about our user base with our affiliates, partners and advertisers.
    3. We operate our business in New Zealand. We may need to share some of the Personal Information we collect about you with organisations both inside and outside of New Zealand. Sometimes we may need to ask you before this happens. We will make sure that any such organisation outside New Zealand has comparable safeguards to those in place under the Privacy Act and if not we will take reasonable steps to ensure that the overseas entity is required to protect your Personal Information in a way which is comparable overall. 
    4. We may also disclose your Personal Information if we determine in good faith that disclosure is reasonably necessary to protect our rights and pursue available remedies, enforce our Terms, investigate fraud, or protect our operations or users.
  5. Cookies
    1. Our Website uses temporary cookies to keep a session open after a user logs in. We may use the information we obtain from the cookies in the administration of our website and to improve the usability of our Website. These cookies help us recognize previous visitors and also identify the route history of users. We cannot identify any Personal Information stored in these cookies, nor can we gain access to any information stored on your hard drive. 
    2. Information collected will only be used in accordance with this policy. Some browsers allow you to refuse to accept cookies but this may have a negative impact on the usability of our Website. 
  1. Advertising and third-party links
    1. Our Website may contain links to a variety of advertising and third-party website sources. Some of these links may request or record information from users or use cookies or other methods to collect information from you. We have no control over the content or privacy policy practices of those sites and encourage our users to review the privacy policies of those sites before engaging in any activity with them.
  2. Security of your Personal Information 
    1. We will take reasonable technical and organisational precautions to prevent the loss, misuse or unauthorised alteration of your Personal Information. 
    2. We will only hold your Personal Information for as long as necessary for the purposes for which it was collected (unless otherwise required by law). However, due to the nature of email and the internet, we cannot guarantee the privacy or confidentiality of your Personal Information. 
    3. When you provide us with Personal Information, that information may be collected, stored and processed on servers located inside and outside of New Zealand. 
  3. Your Rights
    1. You have the right to request access to Personal Information that we hold about you. You also have the right to ask us to correct your Personal Information if you think it is wrong.  
    2. We will process your request as soon as possible (and in any event within 20 Working Days). We will be as open as we can with you but please note that in some circumstances the Privacy Act requires us to maintain confidentiality, even from you. 
    3. If we do not agree, or there is a legal reason why we cannot make a correction that you have requested, you can ask for your request to be kept with the Personal Information that we hold for you.
  4. Changes in privacy policy
    1. We may occasionally make changes to our privacy policy, or alter Website functionality. We encourage you to review the policy regularly for the latest information on our privacy practices.
  5. Contact details
    1. If you have any questions about our privacy policy, or would like to contact us regarding any other privacy related matter (including a complaint), please feel free to contact our Privacy Officer at
  6. Definitions
    1. Personal Information” means any information that can directly or indirectly identify you or another person.
    2. Privacy Act” means the Privacy Act 2020.
    3. we/our/us” means Moana Pasifika Limited.
    4. Terms” means our Website terms and conditions found at
    5. Website” means the Moana Pasifika super rugby website at
    6. Working Day” means days (other than a Saturday or a Sunday) on which banks are open for business in Auckland.